What Is Voice Shopping and How Does It Work?

The second part of voice ordering is placing the order. One great Echo feature is the device’s ability to remember your past purchases and even remind you when you need to reorder items. Alexa can also recommend items based on customer reviews and automatically apply any coupons or discounts to your order. You can also decide whether you want to set up an Alexa Voice Code to prevent accidental orders.

How to Enable an Alexa/Echo Device’s Purchase by Voice Feature

To use your device to place voice orders, you will need to make sure that Purchase By Voice is activated. Purchase by voice should be enabled by default.

  • Open the Alexa app.
  • From the top-left corner of the app, select the menu button.
  • Tap Settings > Account Settings.
  • Tap Voice Purchasing.
  • Tap the Purchase by Voice toggle to turn it On (the toggle button should change to filled blue).

How to Set Up an Alexa Voice Code to Prevent Unwanted Purchases

Setting up a four-digit code will help ensure that you only make necessary orders. Fortunately, this can be easily done via the Alexa app.

Open the Alexa app.

From the top-left corner of the app, select the menu button.

Tap Settings > Account Settings.

Tap Voice Purchasing.

Tap the Purchase by Voice toggle to turn it On (the toggle button should change to filled blue).

  • Open the Alexa app.
  • From the top-left corner of the app, select the menu button.
  • Tap Setting > Account Settings.
  • Tap Voice Purchasing.
  • Toggle the Voice Code switch to on.
  • Enter a four-digit code on the keypad that appears and select Save.
  • If you need to change your four-digit code later, you can select Reset Voice Code and enter a new code.

How to Place a Voice Order Using an Alexa/Echo Device

Once you have your device connected and the app set up, you’re ready to start voice shopping. Just follow these simple steps.

Tap Setting > Account Settings.

Toggle the Voice Code switch to on.

Enter a four-digit code on the keypad that appears and select Save.

If you need to change your four-digit code later, you can select Reset Voice Code and enter a new code.

Say “Order” and the name of the item you want to order.

Say “Checkout Item.”

If you have Alexa Voice Code enabled, you will need to speak your four-digit code to confirm the order.

The order will be placed, and you will receive an order confirmation and delivery date.

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