Error 24 during app installation in Google Play. Fix for error 24 which pops up when you are trying to install or update some apps in Google Play like WhatsApp. The 24 error seems to affect apps installed in Android RunTime or ART.
With the latest KitKat 4.4 updates rolling for most of the current-gen Android devices, users are experiencing a lot of performance enhancements. Though Kitkat 4.4 has loads of features and is more stable compared to previous Android versions, there are still many bugs that need to be fixed. For example: in our older post we talked about how the EAS connection error is affecting the KitKat users and suggested a simple solution. In this post, we will show you a fix for error 24. WhatsApp is one such app affected by error 24.
Here is how you can fix error 24 in Google Play
Method 1 (Sure Fix but requires root): (eg: for WhatsApp error 24)
- Install a file manager like Root Manager
- Browse to internal storage android/data/com.whatsapp
- Delete the com.whatsapp… folder
- Now install WhatsApp from Google Play
Method 2: Removing Junk Files via Cleanmaster (eg: for WhatsApp error 24 fixes)
- Install cleanmaster
- Uninstall Whatsapp
- Now run Cleanmaster, search for Junk files and clean them. (Make sure to uncheck important files that are detected as Junk files by Cleanmaster)
Method 3: When all fails backup all your apps and data and factory reset your device.
Like most Google Play errors, this one is likely to stay until the next major update addresses the issue. The latest version, 4.4.2 KitKat is already available for some devices and it might address the Android 4.4 bug which gives the error 24 while installing apps.
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- Alix
- July 26, 2014 At 2:20 am
- Thank you! This was very helpful.
- Reply
- westerdaled
- August 13, 2014 At 3:48 am
- Hi I tried method 2 for PI 3.0 but this not listed under Junk so can not influenced by this fix .. this is really annoying …
- I think it will have to be a factory reset back with KIES seem useless for this
- Reply
- Juan
- November 2, 2014 At 6:47 am
- I tried but kik still isn’t reinstalling
- Reply
- mani
- January 22, 2015 At 11:46 am
- Can’t install twitter
- Reply
- Marshall
- March 6, 2015 At 6:40 pm
- Very helpful thank you
- Reply
- Pat
- April 13, 2015 At 3:53 pm
- well the best thing to do is to do a factory reset on your phone
- i did mine and it worked
- Reply
- bhupendra
- April 17, 2015 At 7:12 pm
- Hi
- I try to install app lock application but i get a message error “-24” how to fix it.so please help me
- Reply
- rich
- January 16, 2016 At 6:18 pm
- didn’t work – says phone is not ‘rooted’ and only checks the sd card.
- Reply
- anil
- March 27, 2016 At 1:45 pm
- i have reset my phone twice but i worked,
- i can’t install uc browser
- Reply
- haitham
- May 3, 2017 At 5:12 am
- not fixed can someone help me !!
- Reply
10 COMMENTS
Thank you! This was very helpful.
Hi I tried method 2 for PI 3.0 but this not listed under Junk so can not influenced by this fix .. this is really annoying …
I think it will have to be a factory reset back with KIES seem useless for this
I tried but kik still isn’t reinstalling
Can’t install twitter
Very helpful thank you
well the best thing to do is to do a factory reset on your phone i did mine and it worked
Hi I try to install app lock application but i get a message error “-24” how to fix it.so please help me
didn’t work – says phone is not ‘rooted’ and only checks the sd card.
i have reset my phone twice but i worked, i can’t install uc browser
not fixed can someone help me !!
