Folks, it’s time for “another” android fix. The Error 921 is a common code that pops up when you are trying to update or install apps from the Google Store (Google Play Store previously). The error pop up reads – “apps could not be downloaded due to an error occurred (921)”. Well, the fix is pretty simple and long time Android user have encountered this problem a number of times and already know what to do. As for you, the solution for the 921 error is the same as another common Android issue – the RPC:S-5:AEC-0 error.
Here are the simple steps to fix error 921 on your android smartphone , tablet or other android device:
- Go to system settings » Accounts » Google » remove your Gmail account
- Now from settings » Apps » All » Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager
- Now again go to settings » Accounts » Google » Add your Gmail account
- Restart your android and then accept all the Google terms and setup Google settings
- Rerun Google Play Store and update or install your app.
Note: In case, you have older version of Android or cannot remove your Google account from the settings. You should try this link to manually remove Gmail account from Android without factory reset.
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- Nicey
- November 6, 2013 At 9:59 am
- It works! Thank you so much! 🙂
- Reply
- norman
- April 14, 2014 At 11:38 am
- thank you so much worked a dream 🙂
- Reply
- TJ
- June 2, 2014 At 2:22 am
- Worked perfectly thanks
- Reply
- ana
- July 29, 2014 At 12:05 am
- Thanks… your post its been very helpful!
- Reply
- Abhijit
- May 28, 2015 At 7:52 pm
- Thanks Man 🙂 Great work
- Reply
- Distress_01
- June 14, 2015 At 10:03 am
- it didn’t worked for me.. pls help.. I followed all your instructions.. 🙁
- Reply
- Mac
- June 25, 2015 At 5:13 pm
- Ye didn’t work for me either
- Reply
- john
- July 10, 2015 At 10:38 am
- didnt work so i reset my phone
- Reply
- john
- July 10, 2015 At 10:53 am
- hi it’s better to reset your phone 🙂
- Reply
- ßraiñlĕsš Ȝĭnšteĭñ
- July 15, 2015 At 8:46 pm
- did’nt work for mee too.. i restarted my phone but still problem is there.. wut should i do know! plz tell me..!
- Reply
- sachin
- September 4, 2015 At 2:30 am
- I’ve lost my contacts after unlinking google account. linked same account again but some contacts are not showing
- ..pls help me..
- Reply
- gab
- September 18, 2015 At 1:33 am
- It didn’t work for me also… I’ve lost my other contacts! I followed all your steps… pls help us fix this problem…
- Reply
- Elize
- July 8, 2016 At 3:57 pm
- My play store don’t want to open and asks for redeem password. Please help to reset my play store
- Reply
- Adeel
- July 16, 2016 At 9:45 pm
- Its Work for me as well. Thanks alot for the kind support.
- Reply
15 COMMENTS
It works! Thank you so much! 🙂
thank you so much worked a dream 🙂
Worked perfectly thanks
Thanks… your post its been very helpful!
Thanks Man 🙂 Great work
it didn’t worked for me.. pls help.. I followed all your instructions.. 🙁
Ye didn’t work for me either
didnt work so i reset my phone
hi it’s better to reset your phone 🙂
did’nt work for mee too.. i restarted my phone but still problem is there.. wut should i do know! plz tell me..!
I’ve lost my contacts after unlinking google account. linked same account again but some contacts are not showing ..pls help me..
It didn’t work for me also… I’ve lost my other contacts! I followed all your steps… pls help us fix this problem…
My play store don’t want to open and asks for redeem password. Please help to reset my play store
Its Work for me as well. Thanks alot for the kind support.
